Masonry repair
Sweep & inspection
Caps & crowns
Flue relining
Gas fireplace serviceLevel 1 sweep and inspection to the NFPA 211 annual standard - flue, crown, cap, and flashing checked and photographed
Chimney sweep logs do not sweep chimneys. They loosen some creosote - which then falls where a brush and vacuum still have to collect it.
Famco Fireplace Repair in Austin: What to Know First
We repair Famco fireplaces throughout Austin as an independent Famco service provider. Most Famco fireplace repairs run between $175 and $650 depending on what’s failing, and most jobs are completed in a single visit. We’re not affiliated with or authorized by Famco, which matters because we’re free to tell you when a repair makes sense and when it doesn’t. This page is for Austin homeowners with a Famco gas or wood fireplace that’s acting up. Call (254) 274-4486 and you’ll get a real person, not a voicemail loop.
How Famco Products Fail – and How We Fix Them
Famco built its reputation on solid, no-frills fireplaces and venting components. Most Famco units in Austin homes are direct-vent gas models or wood-burning units paired with Famco dampers and termination caps. Here’s what we actually see when we open them up.
- Famco direct-vent gas fireplaces with weak or wandering flames. The burner ports on older Famco gas units clog with a fine white dust that’s a mix of Austin’s limestone soil and spider silk. The flame turns lazy and yellow, and the glass soots up fast. The fix is usually a full burner pull, port-by-port cleaning, and a manifold pressure check. Forty-five minutes of work that makes the fireplace look new again.
- Famco gas valve clicks but won’t light. On units with the pilot assembly mounted low in the firebox, Austin’s spring pollen season coats the thermopile in a film fine enough to drop millivolt output below what the valve needs. We see this all over Tarrytown and Westlake every April. The thermopile isn’t dead. It’s dirty. We test it before we replace it, and we show you the reading.
- Famco wood-burning dampers seized or leaking. The cast-iron dampers on older Famco wood fireplaces warp slightly after years of hot fires, and the handle mechanism binds. You get smoke in the room on startup or cold air dumping down the chimney all winter. We rebuild the damper seat and frame when possible. If the warp is too far gone, we quote a replacement before we touch it.
- Famco termination caps rusted through at the roof line. This is an Austin weather story. Our freeze-thaw cycles plus summer roof temperatures above 140 degrees are rough on galvanized caps. A rusted Famco cap lets rain straight into the flue. We see it most on homes built between 1995 and 2010 in the Mueller and Allandale neighborhoods. The fix is a new cap, and we’ll show you the rusted one before it goes in the truck.
- Famco gas logs that look fine but stink when lit. The ceramic logs themselves almost never fail. What fails is the ember bed beneath them, which breaks down and traps unburned gas. You get an odor, a lazy flame, and eventually soot on the glass. We replace the ember material and re-position the logs to the Famco layout diagram, because shuffled logs cause more problems than people realize.
Styles & brands we work with





Our Famco Fireplace Repair Process
We don’t do mystery pricing, and we don’t do mystery work. Every Famco job follows the same six steps, and you see the path before we start.
- 1
You call (254) 274-4486. A live person answers. We schedule a window, not “sometime Tuesday.”
- 2
We show up and diagnose. We test before we touch. Gas pressure, thermopile output, damper travel, flue draft. You get the numbers, not a shrug.
- 3
You get a written price. The number you approve is the number you pay. Parts and labor, line by line.
- 4
We fix it. On most Famco units we use genuine Famco parts when they’re available. When Famco parts are backordered or discontinued, we use quality aftermarket components from Copperfield or Olympia Chimney and tell you that’s what’s going in. No surprises.
- 5
We test and show you. Fire lit, draft verified, thermostat cycled. You watch it work before we pack up.
- 6
You get the guarantee in writing. Every repair carries our 365-Day Done Right Promise. If a covered repair fails, we come back and fix it at no charge.
See the difference
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After
Before
After
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AfterWhat Famco Fireplace Repair Costs in Austin
Here’s the straight talk, because that’s how Nathan Corliss runs this company. Say the price first.
- Pilot won’t stay lit / thermopile cleaning or replacement: $175 to $325
- Burner cleaning and flame correction: $200 to $350
- Gas valve replacement: $375 to $650 depending on valve type
- Damper repair or replacement: $250 to $500
- Termination cap replacement: $225 to $400 including roof access
- Full Famco gas fireplace service and safety check: $150 to $275
What moves the price is parts availability and how much of the unit has to come apart. Old Famco valves are getting harder to find, and we’ll tell you up front if a part is backordered before we order it. Every estimate is free, it’s in writing, and it doesn’t change unless we find something genuinely hidden and you approve the difference first.
Why Austin Homeowners Call Ashby Chimney Austin for Famco Work
We’ve been doing this since 2002, and we work the same way now as we did then. Written price before any work starts. Written guarantee after it’s done. If it fails inside a year, we return and make it right at no charge. That’s the Kingswell Guarantee, and it’s not a marketing line. It’s how Nathan built this company, one Famco fireplace at a time, from Tarrytown to the Mueller neighborhood. Our techs are background-checked and uniformed, so you know exactly who’s walking into your home. And because we carry DuraFlex liners, HeatShield resurfacing materials, and Gelco sealants alongside genuine Famco components, we’re not stuck when a Famco part is obsolete. We find the right fix instead of talking you into a new fireplace you don’t need.
Frequently Asked Questions
Most Famco fireplaces carry a limited lifetime warranty on the firebox and a 1 to 5 year warranty on gas components, but the warranty only covers the part, not the labor or the diagnosis. As an independent service provider, we honor warranty parts when your unit qualifies, but we can’t file Famco warranty claims on your behalf. We’ll help you understand what’s covered and what you’d pay either way.
Yes for most units made after 1995. Famco gas valves, pilots, thermopiles, dampers, and caps are still available through chimney-trade supply channels we use weekly. Some earlier models have discontinued parts, and when that happens we tell you before you spend a dollar and offer a compatible aftermarket replacement from a brand we trust. Call (254) 274-4486 and we’ll look up your model while you’re on the phone.
Repair it if the firebox is sound and the failure is in a gas component, damper, or cap. Replace it if the firebox is cracked or the burn chamber is warped, because no repair will hold long-term. We’ve talked plenty of Austin homeowners out of replacing a Famco unit that just needed a $250 part, and we’ve talked a few into replacing one that wasn’t safe. We’ll show you the evidence either way.
We schedule most Famco repairs within a few days to a week, depending on the season and parts availability. October through January is our busiest stretch in Austin, so if you want your fireplace ready before the first cold front, call earlier rather than later. We answer the phone 24/7, including weekends.
Yes. Every estimate is free, in writing, and the number doesn’t change unless you approve a change. That’s the Kingswell Way: say the price, show up in the window, leave it cleaner, put the guarantee in writing, come back if it fails. Call (254) 274-4486 for a free estimate on your Famco fireplace repair anywhere in the Austin area.
Written by Nathan Corliss, Owner, Ashby Chimney Austin at Ashby Chimney Austin, serving Austin and nearby areas.