Masonry repair
Sweep & inspection
Caps & crowns
Flue relining
Gas fireplace serviceLevel 1 sweep and inspection to the NFPA 211 annual standard - flue, crown, cap, and flashing checked and photographed
Chimney sweep logs do not sweep chimneys. They loosen some creosote - which then falls where a brush and vacuum still have to collect it.
Fast, Reliable Fireplace Repair Across Round Rock
Fireplace repair in Round Rock typically runs $180 to $480 for common fixes like damper replacement or pilot assembly work, and most repairs are completed in a single visit. That’s the honest range, and we put it in writing before we touch anything. We’re Ashby Chimney Austin, and we’ve been repairing fireplaces in Round Rock since 2002. If your gas logs won’t stay lit or your prefab fireplace smokes back into the living room, call (254) 274-4486 and we’ll send a technician who shows up on time and explains exactly what’s wrong.
Round Rock’s housing stock has a problem most national chimney companies don’t understand: hundreds of manufactured fireplaces built during the 2000s boom in Brushy Creek and Teravista have narrow flue passages that clog fast. Birds, wasps, and creosote build up in places a standard inspection never spots. We know these homes. We know what fails in them. And we carry the manufacturer-specific replacement parts to fix them right the first time.
Why Ashby Chimney Austin Is Round Rock’s Preferred Fireplace Repair Company
Since 2002, Round Rock homeowners have called us when a fireplace stops working and they’re tired of guessing. Our reputation comes from doing what we say: the price we quote at the door is the price on the invoice. Every repair gets a written guarantee, and if a covered repair fails within the guarantee period, we come back and fix it at no charge. That’s our 365-Day Done Right Promise, and it’s part of the Kingswell Guarantee our location operates under.
Nathan Corliss leads our team with a simple rule: show the work before it starts. That means we explain what we found, what it costs, and what it’ll take to fix it before we pick up a tool. Our technicians are background-checked and uniformed, so you know exactly who’s walking into your home. And when you call us at 7 a.m. on a Saturday because your fireplace won’t ignite, a live person answers. No voicemail loops, no callback forms. That’s the Kingswell Way: say the price, show up in the window, leave it cleaner, put the guarantee in writing, come back if it fails.
We’ve built our Round Rock reputation one repair at a time, from the historic downtown bungalows near Main Street to the newer subdivisions off Gattis School Road. Local knowledge matters in this trade. A prefab fireplace in Teravista fails differently than a masonry fireplace in a 1960s ranch near Old Town. We know both.
Styles & brands we work with





Gas Fireplace Repair in Round Rock
Gas Fireplace Repair in Round Rock usually comes down to a few common failures: a thermopile that’s worn out from years of cycling, a pilot assembly clogged with dust and spider webs, or a gas valve that won’t hold pressure. In Round Rock’s humid climate, we also see corrosion on gas connections and burner tubes in homes where the fireplace hasn’t been serviced in years. Most gas fireplace repairs in Round Rock run $200 to $450 depending on the part, and we stock common replacement components for brands like HeatShield, Famco, and Copperfield so we’re not waiting on a parts shipment from Dallas.
Pilot Assembly and Ignition Repairs
When a gas fireplace won’t stay lit, the pilot assembly is usually the culprit. Round Rock’s hard water and humidity leave mineral deposits on the pilot orifice and thermopile, which weakens the signal to the gas valve. We clean or replace the assembly, test the millivolt output, and verify the flame sensor is working before we call the job done.
Burner and Gas Valve Service
Rusty burners throw uneven flame and waste gas. We disassemble, clean, and reseat burner tubes and replace gas valves when they’ve failed. In Round Rock homes where fireplaces are used mainly for ambiance during holiday gatherings, we often find the burner has corroded from sitting dormant through humid summers.
Gas Fireplace Service in Round Rock
Gas Fireplace Service in Round Rock is a preventive visit we recommend every two to three years for homes that use the fireplace regularly during fall and winter. A full service includes cleaning the burner, checking gas pressure, verifying the pilot assembly, inspecting the venting, and testing for carbon monoxide. In Round Rock, we also look for rust on the firebox floor and condensation damage from humid air seeping through the vent chase. Gas fireplace service in Round Rock typically runs $150 to $275, and we always give the written price before work begins.
Venting and CO Checks
Prefab gas fireplaces vent through a metal flue or direct-vent pipe, and in Round Rock’s greenbelt-heavy subdivisions, those vents get blocked by bird nests, wasp nests, and leaves. A blocked vent pushes carbon monoxide back into the living space. During service, we use a combustion analyzer to confirm proper draft and safe CO levels.
Log Set and Media Cleaning
Gas logs accumulate a film of soot and dust that dulls the flame and can cause odor. We clean the logs, check the ember bed for cracking, and reseat everything so the flame pattern looks right. We do not sell log sets unless the homeowner asks; we tell you when yours is still working fine.
Trusted Brands We Service in Round Rock
We service and repair fireplaces from the major manufacturers Round Rock homes were built with: HeatShield for panelized liner repair, DuraFlex for flexible stainless steel liners, Gelco for chimney caps and terminations, Olympia Chimney for chase covers and venting, Famco for fans and replacement parts, and Copperfield for prefab chimney components. When a Copperfield prefab flue in Teravista needs a new damper plate or a Gelco cap is rusted through on a Brushy Creek chase, we stock or can quickly source the right part locally. No waiting weeks on manufacturer backorders, no rigging a generic part that doesn’t quite fit. We carry what Round Rock’s tract homes actually need.
See the difference
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After
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AfterCommon Fireplace Repair Problems We See in Round Rock Homes
- Birds and wasps blocking the damper. Homes in Brushy Creek and Teravista that back up to greenbelts have heavy tree cover, and birds love the warm chase tops on prefab fireplaces. A nest packed into the damper housing causes smoke rollout and carbon monoxide risk. Repairs start with a damper extraction, not a firebox rebuild.
- Shallow smoke chambers in 2000s tract homes. Many Round Rock homes built during the 2000s boom have manufactured fireplaces with shallow smoke chambers that draft poorly. They build first-degree creosote fast even with occasional use, which means more frequent inspection than the older masonry chimneys near downtown.
- Humidity-corroded chase tops and caps. Round Rock’s hot, humid summers accelerate rust on galvanized chase tops and chimney caps, especially on prefab systems. Rain gets into the firebox and rusts gas logs and burner components. A new Gelco or Olympia cap with a proper rain shield is a common repair we recommend and install.
- Warped damper plates on prefab flues. In Teravista and other subdivisions with Copperfield prefab chimneys, the damper plate warps from heat cycling and never closes fully. That means conditioned air leaks up the chimney all summer and cold air drains down in the winter. We replace the plate and seal the chase top with a new cap.
Pricing for Fireplace Repair in Round Rock, TX
Here are the honest numbers for Round Rock. A damper replacement runs $180 to $320. Pilot assembly repair or replacement runs $200 to $375. Gas valve replacement runs $275 to $450. A full gas fireplace service runs $150 to $275. Chase cover or chimney cap replacement runs $225 to $400 depending on the metal and size. What affects cost most: whether parts are still available for your fireplace model, how long the repair takes, and whether the flue needs additional cleaning before we can work. Every job gets a written price before any work starts, and the invoice matches the quote. Call (254) 274-4486 for a free estimate. We don’t charge for the estimate, and we don’t pressure you to book. The price is the price.
We Also Serve Cities Near Round Rock
Our crews serve Round Rock and the surrounding cities: Pflugerville, Georgetown, Austin, and Manor. If you’re in one of those areas and your fireplace isn’t working, call us at (254) 274-4486. We schedule directly from our Austin office, and dispatch is coordinated so a Round Rock call gets a Round Rock crew. For more on what we do, see our full Fireplace Repair services or read more about Round Rock coverage.
Serving Round Rock, TX - Our Local Coverage Area
We’re based in the Round Rock area and know this community well. Use the map below to see our service coverage - if you’re nearby, we can almost certainly help.
FAQs About Fireplace Repair in Round Rock
Every two years, minimum. Round Rock’s 2000s tract homes have prefab fireplaces with shallow smoke chambers and narrow flues that clog faster than masonry chimneys. The National Fire Protection Association says to inspect annually, and for Round Rock prefabs with greenbelt exposure, we recommend every two years as the floor, not the ceiling. If you burn fires more than a few times each winter or back to a greenbelt in Brushy Creek or Teravista, annual is safer. Call (254) 274-4486 to schedule; we’ll bring a camera and show you what we find.
Because the flue is likely blocked. In Teravista, birds and wasps nest in the chase tops and dampers of prefab fireplaces, and that blockage pushes smoke and carbon monoxide back into the room. Shallow smoke chambers in 2000s tract homes also draft poorly from the start. The fix usually starts with removing the nest or debris, then checking the damper plate and chase cap. Call (254) 274-4486 and we’ll open the flue and show you what’s blocking it.
Third-degree creosote looks like a thick, shiny, tarry glaze that coats the flue liner and hardens like asphalt. Yes, we remove it from Round Rock flue liners, but it’s a slower job than a standard sweep. In Round Rock’s rare but sudden freeze events, a rarely cleaned flue packed with third-degree creosote can ignite. We use mechanical cleaning tools designed for glazed creosote and will show you before-and-after camera footage. If the liner is too far gone, we’ll tell you honestly and quote a replacement. Call (254) 274-4486 to get an exact quote.
Almost always a repair. The most common cause in 1990s Round Rock homes is a worn thermopile or a dirty pilot assembly, not a dead fireplace. We replace the thermopile or clean the pilot, test the millivolt output, and the fireplace runs again. Full replacement only makes sense when the firebox is rusted through or gas valve parts are no longer manufactured and can’t be retrofitted. We’ll show you the failed part and tell you plainly if it can’t be fixed. Call (254) 274-4486 for a free estimate.
Yes, and it needs to fit the specific chase top on your prefab system. Round Rock’s humidity and occasional heavy rain rust out cheap galvanized caps, and an open chase top lets water into the firebox where it rusts gas logs and burner components. We recommend caps from Gelco or Olympia Chimney sized for your specific chase. A cap also stops birds and wasps from nesting in your flue, which is the most common repair trigger we see in Brushy Creek and Teravista. Call (254) 274-4486 and we’ll measure your chase top and quote the right cap, installed.
If your fireplace in Round Rock is smoking, won’t stay lit, or just needs a service before the next cold snap, call (254) 274-4486. We answer the phone live, give you a written price before we start, and stand behind the repair with our 365-Day Done Right Promise. No pressure, no scare tactics. Just a working fireplace and a price you saw coming.
Written by Nathan Corliss, Owner at Ashby Chimney Austin, serving Round Rock since 2002.